Only then did they make a poor attempt to troubleshoot and assess my issue further. What do you know. I needed a compressor and someone will be in touch!This is clearly by design to appease you by dispatching someone to your home but not actually fix anything. Needless to say this contractor is not qualified to service any AC units or even be in business period!I guess the contractors are only as good as the service provider i. e. 2 10 Home Warranty. So shame on 2 10 Home Warranty for continuing to employ and dispatch such contractors when I'm so certain they are very aware of the countless complaints about this unprofessional and unreliable contractor!I am completely getting the run around from 2 10. They stated they were waiting on a diagnosis from the contractor before they could move forward. So, I called the contractor and they stated they had already submitted the diagnosis and were waiting for 2 10's approval. I called 2 10 back and they stated "ma'am we have 1,000's of claims to review" So, basically they take your money, but clearly don't the adequate resources or staff to resolve issues in a timely manner or just do the right human thing!This is a bad business model and what a poor way to treat paying customers. On to making a complaint to BBB.
landmark home warranty riverton utah
That being said, when I bought my first home it was great to have a home warranty. The couple that sold the house to us offered a year of HMS home warranty to us, and it was really great. We live in FL, so when our AC went out, it was a relief to know that we were covered. That being said, you need to really do your homework to know exactly what is covered by your warranty. You also need to keep up with regular maintenance for your appliances so that way they won't be considered "neglected" and that will not be covered by your warranty. ANSWER: Never buy them. Don’t buy home warranties. Don’t buy extended warranties. Don’t buy any of those kinds of things. The reason is very simple. About 85% of the home warranty amount is absolutely profit and commission to the people.