I think most of the complaints that show up about warranties is because people just don't read their contract and don't understand it. The best advice is to know your local representative. They are the one's that can step in and help resolve issues. Try it. you will be surprised. I had an Old Republic warranty on my current home that was provided by the seller.
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The upstairs bedroom had carpet soaked in pet urine. Amateur private bathroom paint job. If it was out of sight for guests, it was not cared for. Given that, I was able to get a good deal on the house by accepting a reduced price instead of repairs, then buying a home warranty to cover me when appliances did fail. Also, be prepared. Contractors will blame Home Warranty, and Home Warranty will blame Contractors.